SPECIFICATIONS

Brand Name: NoEnName_Null

Origin: Mainland China

Is Smart Device: No

Material: Fleece

Type: Dogs

Set Type: No

Toys Type: Interactive Toys

Choice: yes

Shipping Policy

Welcome to Impawassible! We strive to provide you with the best shopping experience, and that includes fast and reliable shipping. Below is an overview of our shipping policies to help you understand how we process and deliver your orders.

Processing Time

• Order Processing: All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
• High Volume Orders: During high volume periods such as holidays or sales, processing times may be slightly delayed. We appreciate your patience during these times.

Shipping Rates and Delivery Estimates

• Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout. We offer a variety of shipping options to meet your needs.
• Delivery Estimates:
  • Standard Shipping: 5-10 business days
  • Expedited Shipping: 2-5 business days
  • Overnight Shipping: 1-2 business days
• International Shipping: Delivery times vary depending on the destination country. Typical delivery times range from 7-21 business days.

Shipping Carriers

We partner with major carriers such as USPS, UPS, FedEx, and DHL to ensure your orders are delivered safely and on time. You can choose your preferred carrier at checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order's progress via the carrier's website using the provided tracking number.

Shipping Restrictions

• P.O. Boxes: We currently do not ship to P.O. boxes. Please provide a physical address for delivery.
• Restricted Areas: Some products may have restricted shipping to certain areas due to regulatory reasons. We will notify you if we are unable to ship to your address.

Customs, Duties, and Taxes

Impawassible is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Missing or Lost Packages

• Lost Packages: If your order is lost in transit, please contact us at [your customer service email]. We will initiate a trace with the carrier and take appropriate steps to resolve the issue.
• Incorrect Address: We are not responsible for packages delivered to an incorrect address provided by the customer. Please ensure your shipping address is accurate at checkout.

Damaged Items

If your order arrives damaged, please contact us immediately at [your customer service email] with your order number and photos of the damaged item. We will work to resolve the issue promptly.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

Email: info@impawssiblepetstore.com 
Phone:508-314-2161

Thank you for shopping with Impawassible! We appreciate your business and are committed to providing you with the best possible service.